Applied Scintillation Technologies is committed to promoting excellence in quality by providing:
• a prompt and courteous response to customers’ needs
• technically accurate and up-to-date advice
• soundly based analyses of customers’ equipment and service requirements
• management of all activities that achieve the objectives agreed with clients
The Company policy therefore is to:
• recruit employees capable of meeting the technical or administrative, skills, experience or educational requirements of the Company
• provide ongoing opportunities for improving and updating that expertise and give the technical and administrative training required to translate staff knowledge into effective customer service
• manage the affairs of the company in such a way that these services are presented promptly, with courtesy and at competitive rates, while also ensuring that all propositions, analyses, recommendations and working procedures are clearly and concisely documented
• continually improve our processes and procedures
This policy is fulfilled through adoption and implementation of the Quality Management System and Procedures required by ISO9001:2000.
