Applied Scintillation Technologies is committed to promoting excellence in quality by providing:

•  a prompt and courteous response to customers’ needs
•  technically accurate and up-to-date advice
•  soundly based analyses of customers’ equipment and service requirements
•  management of all activities that achieve the objectives agreed with clients

The Company policy therefore is to:

•  recruit employees capable of meeting the technical or administrative, skills, experience or educational requirements of the Company
•  provide ongoing opportunities for improving and updating that expertise and give the technical and administrative training required to translate staff knowledge into effective customer service
•  manage the affairs of the company in such a way that these services are presented promptly, with courtesy and at competitive rates, while also ensuring that all propositions, analyses, recommendations and working procedures are clearly and concisely documented
•  continually improve our processes and procedures

This policy is fulfilled through adoption and implementation of the Quality Management System and Procedures required by ISO9001:2000.